Data We Collect and Why We Need It
When you register, we collect your name, email address, phone number, and the account credentials you choose. During deposits or withdrawals via DANA, OVO, or GoPay, we record transaction references and wallet identifiers — not your full e-wallet PIN or password, which stays private inside your
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own app. We also collect device data, IP address, and session activity to keep your account secure and to detect unusual login patterns. If you contact our support team, conversation logs are stored so we can follow up accurately. We use this data for three purposes
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only: operating your account, processing payments through local wallet rails, and meeting any legal obligations that apply where access is permitted. We do not sell, rent, or share your personal data with advertisers. Third-party providers who help us run payment processing or platform infrastructure are bound
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by data-handling agreements and may not use your information beyond the service they provide. Data related to your payment method — such as a GoPay or OVO transaction reference — is kept only as long as needed for account reconciliation and any dispute period required by
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applicable rules.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.